
Based in Zug, Switzerland, Realmove offers consulting services to companies whose strategic intent is to align systems, culture and front-line behavior that will enable those companies to manage their customer base with increased effectiveness.
Realmove's approach focuses on the practical application and everyday execution of a customer centric strategy and its seamless adoption to being an integral part of a company's culture.
Their experience in the design, delivery and evaluation of training and development curriculums provide companies with learning systems and tools for making customer information and care strategies actionable at the point of customer interactions.
Realmove's concepts have been successfully introduced and implemented in multi-national companies who utilize them to increase the quality of value-driven service to their clients.
Komteligent specializes in designing and implementing contact center solutions that dramatically improve efficiencies of telecommunications networks, integrate disparate technologies and that augment existing architectures. The goal is to maximize the return on historical customer investments. Komteligent will work as an extension of your existing technology team and bring the expert knowledge you need to excel in todays global business economy.
Komteligents expertise lies in understanding and implementing emerging telecommunications technologies and operational strategies for the call/contact center industry. These emerging technologies provide the roadmap for the convergence of voice and data communications, leveraging legacy equipment and applications where possible. Our goal is to provide predictable profit growth and revenue opportunities through streamlined operations and architectural enhancements.